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14/05/2012
Case Studies
Experiencing Scotland... Willow Tea Rooms, Glasgow
Willow Tea Rooms in Glasgow is the latest business to benefit from the 1-2-1 business support available under Scottish Enterprise’s Experiencing Scotland project to help develop its Scottish food and drink offer.
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01/05/2012
Case Studies
Crieff Hydro
Crieff Hydro, one of Scotland’s leading leisure resorts, recently signed up to receive 1-2-1 business support under Scottish Enterprise’s Experiencing Scotland food and drink project to help develop the catering offer for its guests.
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26/03/2012
Case Studies
Almond Valley Heritage Centre
Almond Valley Heritage Centre, the four star farm-based visitor attraction in Livingston, recently signed up to receive 1-2-1 business support under Scottish Enterprise’s Experiencing Scotland food and drink project to help develop the catering offer for its visitors.
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07/03/2012
Case Studies
Experiencing Scotland... Historic Scotland
Historic Scotland, the agency charged with safeguarding the nation’s historic environment, recently signed up to receive 1-2-1 business support under Scottish Enterprise’s Experiencing Scotland food and drink project, to help develop the catering offer at events and functions held at Historic Scotland properties.
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27/02/2012
Case Studies
Dundee Science Festival
Dundee Science Festival is an example of an event where collaboration, coupled with gathering customer feedback, has been used to great effect to develop the visitor offer and enhance satisfaction levels.
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23/02/2012
Case Studies
Flow Hospitality Training
Edinburgh-based Flow Hospitality Training has developed a range of interactive online modules covering all of the fundamental areas of service and legislative training for staff working in hospitality.
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14/02/2012
Case Studies
A dog's life at Scots hotels
In response to customer demand, a growing number of Scottish hotels are rolling out the red carpet for canine guests.
A ‘night in the doghouse’ at some of Scotland’s top hotels now includes chef-prepared gourmet menus, luxury dog beds, dog sitting and even a dog listening service for pampered pooches.
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13/02/2012
Case Studies
Glasgow on Ice
Glasgow on Ice, a key event in the Glasgow Winter Festivals programme, recently signed up to receive 1-2-1 consultancy support under Scottish Enterprise’s Experiencing Scotland food and drink project.
Operated by Glasgow Life Events and with a city centre location from end of November through to the beginning of January, Glasgow on Ice saw George Square transformed into a hub of festive activity, including ice skating and curling, open air theatre, concerts and films.
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20/01/2012
Case Studies
Inveraray Jail
Inveraray Jail is one of Scotland’s top attractions, with around 70,000 people passing through its doors every year. The team wanted to bring the records of former prisoners to life in a simple, fun way, and also to find out more about their visitors. Find out how they have used cutting edge technology to do both, in this fascinating case study.
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20/12/2011
Case Studies
Hendersyde Farm Cottages
Sue Beck, owner of three 4* self catering cottages in the Borders attended the ‘Listening to our Visitors’ workshop in 2009. She said: “I felt the workshop was very useful, it’s always good to be inspired by others! Listening, meeting and speaking to other people helps to freshen up ideas for your business. It’s also a great reminder that nothing stands still, you have to keep trying different ways to surprise and delight visitors".
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