28/03/2010
Practical Tools
How to Make the Most of Web 2.0 for Your Business
The internet has changed dramatically over the last few years from being mainly a 'read-only' resource, to a very interactive 'read and write' communication tool (WEB 2.0). WEB 2.0 is also known as social media as it enables people to communicate and share information and personal experiences online.
As recommendations from other users or peers are valued a lot more than any branded message from a company, there is a commercial value in being mentioned on these user-generated content web sites.
Millions of people share their experiences, good and bad, through social media and there is a good chance that your business is already mentioned somewhere on the internet with, or without, you knowing about it.
Learn how to find, respond to and join in the conversation with this practical guide.
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